Collection of Delinquent Student Accounts (Policy SA-9)

Policy:

Clarkson College will take appropriate steps to collect delinquent student accounts, Federal Nursing Student Loans, Federal Nurse Faculty Loans, and other outstanding receivables.  

Procedure:

The following actions may be taken to collect the delinquent account as deemed necessary by Student Accounts: 

  1. Attempt to collect the account balance by directly contacting the debtor via telephone, e-mail, text (if Clarkson College has consent), and regular mail. 
  2. Place the account with a collection agency. 
  3. Write off the account balance to the Allowance for Uncollectible Accounts. 
  4. Initiate additional collection activities, including legal action. 
  5. Implement other actions as deemed appropriate to the situation.  

Account Balance Write-Off

An account balance will be considered for a write-off to Allowance for Uncollectible Accounts when all reasonable collection efforts have been exhausted. Student Accounts & Compliance Coordinators may authorize and process account balance write-offs for balances up to and including $150. The Vice President of College Finance may authorize account balance write-offs over $150. 

Placement of an Account with a Collection Agency

An uncollectible account balance over $100 will be considered for placement with an outside collection agency when all in-house collection efforts have been exhausted. An account placed with a collection agency will remain on the College Accounts Receivable list until the account is returned by the agency as either paid in full or uncollectible, requested returned by Clarkson College, or when the account has been with the agency for two (2) years without successful collection of the receivable. The fees incurred in the collection process may be assessed to the student.  

 

Academic Policies and Procedures